Privacy and Cookies

General

Kras V.O.F. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest, we will only use this information with your permission. Kras V.O.F. will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

 

Use of Name and Address Information

Kras V.O.F. uses the collected data to provide its customers with the following services: when you place an order, we need your name, email address and delivery address to process your order.

With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, please let us know by sending an email.

To shop at Kras V.O.F. In order to be as pleasant as possible, we store with your permission your personal data and the data related to your order and the use of our services. This allows us to personalize the website and recommend articles that you may find interesting. In your Kras V.O.F. account we store information such as your name and address, telephone number, e-mail address and delivery details, so that you do not have to enter these with every new order.

Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

Kras V.O.F. does not sell your data. Kras V.O.F. will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Your personal data is safe with Kras V.O.F. We appreciate the trust you place in us and we will therefore handle your data with the utmost care. Your data will be protected and treated confidentially at all times.

 

Mollie

We use the Mollie platform to handle payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by law.

 

DPD

When you place an order with us, it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DPD. DPD only uses this data for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your data available to these parties.

Cookie Policy

The webshop of Kras V.O.F. uses different types of cookies. For example, we use functional cookies to make the webshop function properly and analytical cookies to offer you an optimal user experience in our webshop. We also place tracking cookies to tailor the content of advertisements to your preferences. View our cookie policy here. By clicking agree you accept our cookie policy.

 

What is a cookie?

A cookie is a small file that stores your preferences for our website on your computer, tablet or smartphone. On a subsequent visit, the website can look up that information again and use it for a better experience on the website.

What are cookies needed for?

We use cookies for various purposes. For example, we use functional cookies that are necessary for the website to function properly. In addition, we use analytical cookies to gain insight into the traffic on our website and to make the website more user-friendly.

 

Does a cookie know who I am?

No, cookies do not record any personal information such as your name, address, age or other personal information. Cookies only remember your preferences and interests based on your surfing behaviour.

 

What types of cookies does Kras V.O.F. use?

1. Functional cookies

With functional cookies it is possible to retrieve information from previous visits during a follow-up visit. In practice this is used, among other things, to keep track of that you are logged in, in which language you wish to visit the website and which country you prefer for delivery.

Functional cookies are, among other things, necessary for our webshop to function properly: for example, they keep track of what is in your shopping cart during the ordering process. 

2. Analytical cookies

Analytical cookies collect anonymous information about how our website is visited and how website functions are used. With such information, statistical data about the use of the website can be collected by privately managed Matomo and we can then analyze and improve the functioning of the website.

Analytical cookies contain a unique number and do not contain any personal data. These cookies are therefore not used to recognize you personally. The anonymous data obtained is only used to improve the website.

 3. Social Media Cookies

 Social media cookies make it possible to log in via social media and share products on your social media page. Cookies are required for this link to work. Cookies for social media also keep track of which products you view on our website in order to subsequently show you a personal offer in your news overview, tailored to your preferences.

 

Prefer no cookies?

If you prefer not to receive cookies, you can adjust your preferences in your browser at any time. To do this, open your browser settings and view your cookie preferences in your privacy or security settings. After deleting your cookies, your preferences for our webshop will be lost. It is possible that you will still see advertisements from Kras V.O.F. after removing cookies. see, not all advertisements that Kras V.O.F. used are related to cookies. Changes to your cookie settings only affect the device and browser used on it. Do you use multiple devices or browsers? Then repeat the action(s) on each device and in each browser to delete cookies.

 

Data breach notification obligation

With effect from 1 January 2016, a reporting obligation for data leaks applies due to an amendment to the Personal Data Protection Act (Wbp). A data breach is a breach of the security of personal data. Kras V.O.F. uses different techniques to protect personal data and no data breaches have occurred in the past. Should a data breach occur in the future, Kras V.O.F. report this to the regulator within 72 hours of discovery to discuss a plan of action.

 

Right to be forgotten

Under the General Data Protection Regulation (GDPR), the right to be forgotten (or the 'right to be forgotten') means that, if a consumer so requests, Kras V.O.F. in a limited number of cases has to delete his personal data. When a consumer wants to use the right to data erasure under the GDPR, the webshop is obliged to comply with this if:

 

• the consumer's personal data are no longer necessary for the purpose for which they were collected or processed;

• the consumer withdraws consent to the processing of his data and there is no other legal basis for the processing;

• the consumer objects to the processing and there is no other legal basis for processing the data;

• the personal data has been unlawfully processed;

• the erasure of the data is necessary to comply with legal obligations within the European Union or the Member State.

After the consumer has submitted a request for removal, we will assess and process it within four weeks. If you want to invoke this right, please send an e-mail to info@Kras.Design and indicate which data you want to delete.

Kras V.O.F. has a legitimate interest in retaining some data to which we are legally obliged. This concerns invoice data that are interwoven in the bookkeeping.

 

Questions If you have any questions or complaints about our privacy and cookie policy, please send an email to info@Kras.Design

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